FAQs

Where are you based?

Feisty arts is Roodepoort based, in the Honeydew Manor area. We can courier anywhere in South Africa.

Do you have a shop?

Feisty Arts does not have a shop yet.

Can I place a custom order?

Of course you can! If you see a style you like but want it in a different colour you can Email via the contact page or send a WhatsApp to specify what you want. No extra costs will be added.

Can I order items that are out of stock?

Some items are available to order when they are out of stock, but not all items. You will need to go into the item you want to see whether you are able to order when it is out of stock.

How long does courier take?

You will receive your order within 1–4 working days of shipping. If you want it sooner you can email me on the contact page of the website or send a WhatsApp so that we can arrange it. There may be an additional courier cost.

If all items in your order are in stock, your order will be shipped within 1-2 working days. If any of the items are out of stock (0 stock available) or you want a custom item, it will be shipped within 3-4 working days, depending on the size of the order. If it is a large order with out of stock items, it might take longer to process.

Do you offer returns?

We do not offer returns. But please contact us when you are not satisfied with the quality of your items, we would love to assist you!

Can I change my delivery address?

If your order hasn't shipped yet you can Email via the contact page or WhatsApp to change your delivery address.

How do I make changes to an order I’ve already placed?

If your order hasn't shipped yet you can Email via the contact page or WhatsApp for changes to be made.

How much are courier costs?

Courier anywhere in South Africa with Pudo for R60.

Can I collect my order?

Yes, choose the self-collect option at checkout. You will receive an email when your order is ready for collection. The pick-up point is in Honeydew Manor, Roodepoort. The exact address will be given in the email.

How long does it take to receive my order if I choose the self-collect option?

You can collect your order within 1-2 working days, or 3-4 workings days if you chose an "out of stock" (0 stock available) or custom item. If you want it sooner you can email me on the contact page of the website or send a WhatsApp so we can arrange it. You will receive an email when your order is ready for collection.